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Shenzhen Xinyujie Technology Co., Ltd.    Webpage Copyright   粤ICP备11071384号

Address: 2F, D Building, Huafeng First Technological Park, Sanwei, Xixiang Town, Baoan, Shenzhen, Guangdong, China

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Technical Support

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Technical Support

1. Technical support

Our engineering team is dedicated to providing you with the most professional services. If you have special requirements for fan specifications, please send us your feedback. We will conduct product design, mold development and provide qualified samples for you.

2. Samples and orders

If we agree on the parameters and prices of the products, we will provide samples to you for evaluation and confirmation. We send samples to domestic samples for free shipping charges, and send samples to foreign countries for shipping costs only. Customers can provide detailed addresses to contact them. phone.

3. Delivery

We have an efficient team and use efficient management to achieve the flexibility of production capacity. Our company promises that all orders will be delivered within 10 days after verification. In some cases, it can be as fast as 3 days.

4. Service

All customers are our friends and we will try our best to understand your needs and applications.

Each year we will conduct a customer satisfaction survey to fully understand customer feedback on our products and services. All customers' feedback was returned within 24 hours after the receipt.

Whenever a customer has feedback for bad products, or feedback through internal products, the quality department and the production department will issue bad reports, and related analysis and improvement procedures will be proposed, implemented, and tracked. The regular quality meeting is held every month by the Quality Control Department. It mainly reviews the quality status and statistical data during the period, and formulates improvement goals and plans.

 

Online customer service
Customer service hotline
0755-29101960
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Wangwang E customer service:
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Service time:
8:00 - 20:00

CONTACT US

0755-29101960