A statement on the company's charger product "Quality Assurance Matters"

Shenzhen Xinyujie Technology Co., Ltd.

Address: 2/F, Building D, Huafeng First Science Park, Xixiang, Baoan District, Shenzhen, China

phone：0755-29101960 29101961 fax：0755-29455329

Contact Letter

Dear Customer：

Hello! First of all, thank you for your long-term support and care of our company, in order to improve our product after-sales service standards, enhance service quality, and better for the new and old customers to provide quality and efficient after-sales service, immediately after the company's product after-sales service development The following related regulations are specially mentioned to the new and old customers:

1. Our company's after-sales service scope for all related products is only for our "New Ice" & "brilliance" brand products, does not include any other foreign brands;

2. The warranty period for our regular oil-containing products is one year (12 months). Taking into account the relevant factors such as logistics, transportation, and cargo storage, the warranty period for conventional oil-bearing products extends to 15 months. Products that exceed the warranty period will not be warranted;

3. If the product in the warranty period has noise, burning, or non-switching electrical damage, we will provide free replacement service; free cleaning service for products that are dirty due to environmental factors but can be used normally. Relevant after-sales service within one month;

The above system will be formally implemented on January 1, 2014.

If there's any inconvenience, please understand!

Bless Shang Qi!

Shenzhen Xinyujie Technology Co., Ltd.

October 30, 2013