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Shenzhen Xinyujie Technology Co., Ltd. Webpage Copyright 粤ICP备11071384号
Address: 2F, D Building, Huafeng First Technological Park, Sanwei, Xixiang Town, Baoan, Shenzhen, Guangdong, China
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A statement on the company's charger product "Quality Assurance Matters"
Shenzhen Xinyujie Technology Co., Ltd.
Address: 2/F, Building D, Huafeng First Science Park, Xixiang, Baoan District, Shenzhen, China
phone:0755-29101960 29101961 fax:0755-29455329
Contact Letter
Dear Customer:
Hello! First of all, thank you for your long-term support and care of our company, in order to improve our product after-sales service standards, enhance service quality, and better for the new and old customers to provide quality and efficient after-sales service, immediately after the company's product after-sales service development The following related regulations are specially mentioned to the new and old customers:
1. Our company's after-sales service scope for all related products is only for our "New Ice" & "brilliance" brand products, does not include any other foreign brands;
2. The warranty period for our regular oil-containing products is one year (12 months). Taking into account the relevant factors such as logistics, transportation, and cargo storage, the warranty period for conventional oil-bearing products extends to 15 months. Products that exceed the warranty period will not be warranted;
3. If the product in the warranty period has noise, burning, or non-switching electrical damage, we will provide free replacement service; free cleaning service for products that are dirty due to environmental factors but can be used normally. Relevant after-sales service within one month;
The above system will be formally implemented on January 1, 2014.
If there's any inconvenience, please understand!
Bless Shang Qi!
Shenzhen Xinyujie Technology Co., Ltd.
October 30, 2013
0755-29101960
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